From 218934fa2ed1c702a6d3923d2aa2cc6b43c48684 Mon Sep 17 00:00:00 2001 From: Peter Bengtsson Date: Tue, 8 Dec 2020 14:43:23 -0500 Subject: initial commit --- .../mozilla/qa/bug_writing_guidelines/index.html | 246 ++++++++++++++++++++ files/zh-tw/mozilla/qa/index.html | 251 +++++++++++++++++++++ 2 files changed, 497 insertions(+) create mode 100644 files/zh-tw/mozilla/qa/bug_writing_guidelines/index.html create mode 100644 files/zh-tw/mozilla/qa/index.html (limited to 'files/zh-tw/mozilla/qa') diff --git a/files/zh-tw/mozilla/qa/bug_writing_guidelines/index.html b/files/zh-tw/mozilla/qa/bug_writing_guidelines/index.html new file mode 100644 index 0000000000..57d1cc41db --- /dev/null +++ b/files/zh-tw/mozilla/qa/bug_writing_guidelines/index.html @@ -0,0 +1,246 @@ +--- +title: Bug writing guidelines +slug: Mozilla/QA/Bug_writing_guidelines +tags: + - 錯誤回報 +translation_of: Mozilla/QA/Bug_writing_guidelines +--- +
+

If you need help with Mozilla software (for example with Firefox, Seamonkey or Thunderbird), use one of the available support options. Do not edit this page!

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+ +

This page assumes you'd like to contribute to the Mozilla project by collecting enough information to enter a useful bug report in Bugzilla, the Mozilla bug tracking system. Thank you!

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If you're new to reporting bugs, you may want to try getting help from the more experienced contributors. See the Community section on the QA page for pointers. If you're going to report a Firefox bug, you can also get assistance in the #firefox channel on irc.mozilla.org. For other projects (e.g., Thunderbird, SeaMonkey)  you can find the appropriate channel on IRC.

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如何回報錯誤

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每次回報一個錯誤

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如此一來能夠有效率地處理每個錯誤。

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其他需要您注意的事項

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    +
  1. 釐清如何 重現您遇到的錯誤： + +
      +
    • 如果能夠 完整描述重現錯誤過程 —太棒了！ — 您將提供有收穫的錯誤回報。
      • +
    • 有時能夠重現問題，但不確定是用什麼特定的方法，則您需要提供有幫助的額外資訊。
      • +
    • 如果無法重現問題，回報該問題可能沒有太大的幫助，除非在發現錯誤時，您有獨特的發現。
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    +
    2. +
  2. 檢查軟體是否已更新至最新版本。建議先測試開發中版本來確認錯誤是不是早就修正（例如：Firefox Beta， Aurora， 或是走在科技前端的 Nightly）
    3. +
  3. When reporting a Firefox bug, first check if you can reproduce the bug in a new Firefox profile. If the bug only happens in your existing profile, try to figure out what settings, extensions, or files in your profile are needed to reproduce the bug. +
      +
    • If the bug seems egregious (i.e. obviously affecting a large portion of users), there's probably something unusual about your setup that's a necessary part of the steps to reproduce the bug. You have much better chances of figuring it out than a developer who does not have access to your system.
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    • If the bug falls into one of specific types of bugs listed in a section below, it may still be useful even if you can't reproduce it in a new Firefox profile.
      • +
    +
    4. +
  4. Open the Enter a new bug form, which will guide you through most of the bug reporting process: +
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    • Create a Bugzilla account if you don't have one already, select the product having the bug.
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    • Enter a clear unique summary as described below; check if the bug has already been reported (if you want to be more thorough, there's an advanced guide on screening duplicate bugs).
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    • Provide precise steps to reproduce, expected results and actual results as described in the following section.
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    • Provide additional information (also described below), especially if you can't reproduce the bug in a new profile; and/or by reporting a crash, memory usage, performance, regression bug; or if the problem is with a specific web site.
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    5. +
  5. 如果遇到多個錯誤時，請分開一個一個回報。
    6. +
+ +

簡短明確描述問題

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您會怎麼用大概十幾個字描述問題？ 開發者會先看到這一部分文字。

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好的錯誤回報會快速且清楚說明錯誤。這是用來解釋問題的來龍去脈，請不要給予針對問題的建議。

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描述可以重現問題的詳細的步驟

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How can a developer reproduce the bug on his or her own computer?

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Steps to reproduce are the most important part of any bug report. If a developer is able to reproduce the bug, the bug is very likely to be fixed. If the steps are unclear, it might not even be possible to know whether the bug has been fixed.

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在問題回報裡應該寫些什麼 ?好的例子（描述細節） +

不好的例子（敘述籠統）

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說說你能不能控制卡 bug 的時機。

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可以故意卡、偶爾遇到、不能控制。

+ 		照著下面的步驟做問題就出現了: 
+

描述如何命令 Firefox 做你想做的事。

+ 		+

1. 點桌面捷徑打開 Firefox
+ 2. 按下 Cmd+N （Windows 系統按 Ctrl+N ）來打開新的視窗。

+ +

3. 把 https://mail.google.com/ 複製貼上到網址列然後按Enter。

+ 		在新視窗打開Gmail
+

照著步驟做後，清楚地描述你看到的 (實際) 結果 和 預期結果。 請將這兩項分開來寫。

+ 		預期結果: 我的收件匣正常顯示。
+ 實際結果: 我的收件匣顯示 '您的瀏覽器不支援 Cookies (錯誤 -91)'。		 +

 

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"網頁跑不出來"

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提供額外的資訊

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The following information is requested for most bug reports. You can save time by providing this information below the Expected results. If you need to attach multiple files, you can do so after submitting the report.

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For specific types of bugs

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If you are reporting a crash bug, please include a Breakpad ID or attach stack trace, and include the crash signature in the bug summary as well as in the Crash Signature field.

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If you are reporting a memory use or leak bug, please attach the output of about:memory. Ideally, find steps to reproduce an increase in what is shown in about:memory (even after clicking the "Minimize memory usage" button at the bottom). If you have trouble finding steps to reproduce, try the Firefox Support page titled Firefox Uses Too Much Memory (Ram) - How to Fix. If you are a C++ developer, more precise tools are available.

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If you are reporting a bug about slowness or high CPU usage, please provide a link to the performance profile in the bug.

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If you are reporting a hang (beachball on OS X or "not responding" on Windows), please follow the instructions in How to Report a Hung Firefox.

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If you are reporting a bug involving a Flash hang, please visit https://wiki.mozilla.org/Flash/Hang_Debugging to learn how to provide useful information for developers.

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If you are reporting a bug involving a specific web page, please try to make a reduced testcase and attach it to the bug report. If you don't have time or expertise, please report the issue to webcompat.com instead, where our volunteers will do this for you.

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If the bug was recently introduced, finding a regression window can help identify the cause of the bug.

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What if my bug seems "random" or "intermittent"?

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For most Firefox bugs

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You should provide the following information for most Firefox bugs.

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What should you include in a bug report?Example
Indicate if the problem can be reproduced using a new Firefox profile and any changes you need to make in order to reproduce.The problem can be reproduced in a new profile, but only if Preferences -> Privacy & Security -> Tracking Protection is selected.
If you can only reproduce with an existing profile try to figure out what settings, extensions, or files in your profile are needed to reproduce the bug. If you skip the step, save the troubleshooting information from about:support to a file and attach it to the bug report.I can't reproduce in a new profile, about:support information from the offending profile is attached.
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Indicate if the problem can be reproduced using the latest Nightly build. Include the Build ID from about:support.

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If possible, test using the new Firefox profile you created. If you need to test the Nightly build with your regular profile, you might want to back up the profile first, since the pre-release build may corrupt your data.

+ 		The problem can be reproduced on the latest Nightly (Build ID 20170416100136).
+ +

 

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Original document information

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Advanced

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Finding the correct product and component

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You will be asked to categorize your bug into a "product" and a "component" within that product, in order to direct your report to the correct developers.

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If you're using Firefox, the bug is most likely in "Firefox", "Toolkit", or "Core".

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When in doubt, search for similar bugs and see which component they are in.

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If none of the components seem appropriate, look for a "General" component in the most appropriate product.

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General Outline of a Bug Report

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Most of the following article has been merged into this page from QMO: How to write a proper bug

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+

Original document information

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diff --git a/files/zh-tw/mozilla/qa/index.html b/files/zh-tw/mozilla/qa/index.html new file mode 100644 index 0000000000..99a8a38dd2 --- /dev/null +++ b/files/zh-tw/mozilla/qa/index.html @@ -0,0 +1,251 @@ +--- +title: 'QA: Quality assurance at Mozilla' +slug: Mozilla/QA +tags: + - Landing + - NeedsTranslation + - QA + - Testing + - TopicStub +translation_of: Mozilla/QA +--- +

The Mozilla Quality Assurance (QA) team drives software quality assurance activities across Mozilla and plays a key role in releasing a diverse range of software products on schedule. Within each project in Mozilla, we work to explore new features, write and execute tests, uncover and file bugs, build and maintain tools, collect and analyze metrics, and support the release world-class products that promote the open Web.

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Here you'll find articles and tools to help you gear up to join the QA team testing Firefox to ensure that each release is as good as it can be.

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Get started

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Bugs

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Reporting bugs

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Bugzilla
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All Mozilla projects use Bugzilla to track bugs. You will need to create an account with Bugzilla in order to report bugs and triage them.
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Bug writing guidelines
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The more effectively a bug is reported, the more likely that an engineer will actually fix it. By following these guidelines, you can help ensure that your bugs stay at the top of the Mozilla engineers' heap, and get fixed.
+
A Bug's Life
+
This tutorial will give an overview of what happens in the states that a bug will go through as well as how it will go from one to the next within its total life. It also explains the meaning of flags/keywords used in QA.
+
Filing Crash Bugs
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This document lists guidelines and tips on how to file bug reports for crashes in a way that helps in debugging and fixing the reported issue.
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+

Triaging bugs

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Confirming unconfirmed bugs
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Identify useful bug reports and close the rest.
+
Triaging Bugs for Firefox
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Information about the entire bug triaging process – from processing incoming bugs to narrowing down the steps to reproducing bugs.
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Screening duplicate bugs
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Help get bugs fixed faster by screening incoming reports for duplicates.
+
General Guidelines
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What to do and what not to do in Bugzilla.
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+

Manual testing

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Manual Test Case Writing Primer
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How to write proper manual test cases
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TestRail
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Mozilla QA's manual test cases reside in TestRail. You will need an LDAP account in order to login and execute test cases. Learn more on the TestRail wiki page.
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Automated testing

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Automated testing at Mozilla
+
Documentation about creating and using automated tests for Mozilla code.
+
Running automated tests
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+

This page lists the steps required to run Mozilla's automated test suites.

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+
Developing tests
+
Ensure that future changes to Mozilla don't break things that currently work correctly.
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Avoiding intermittent test failures
+
Suggestions for ways to make your tests more reliable, thereby helping to avoid random, intermittent test failures.
+
Test Verification
+
When a changeset adds a new test, or modifies an existing test, the test verification (TV) test suite performs additional testing to help find intermittent failures in the modified test as quickly as possible.
+
Mozharness FAQ
+
Answers to common questions about Mozharness.
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+
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+
+
Robocop
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Robocop is the automated testing system used for Firefox for Android. Learn its code style guidelines
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Marionette
+
Get started with Marionette UI testing.
+
web-platform-tests
+
Learn how to use the industry standard, cross-browser, cross-platform Web runtime testing system from the W3C used by Mozilla and others to ensure browser interoperability.
+
External Media Tests
+
Get started testing HTML5-based video elements using VideoPuppeteer, a Marionette- -based test suite used to test sites like YouTube and Netflix.
+
Chrome tests
+
A chrome test is basically a Mochitest running with chrome privileges.
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+
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+

Firefox QE

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+
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+
Triaging Bugs for Firefox
+
Information about the entire bug triaging process – from processing incoming bugs to narrowing down the steps to reproduce a bug.
+
+ +
+
Tips and Tricks
+
These tips and tricks will make your life easier when you are testing.
+
+Downloading Nightly or Trunk Builds + +
+
Every 24 hours, a "nightly" build is created that testers all over the world download and test, reporting as they go along on any bugs that hit them.
+
+
+ +
+
+
Command Line Options
+
Command line options are used to specify various startup options for Firefox.
+
Reporting a Performance Problem
+
This article will guide you in reporting a performance problem using the Gecko Profiler extension.
+
Crash reporting
+
Firefox ships with an open-source crash reporting system.
+
+
+
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+

Firefox for Android

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+
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+
Mobile Firefox
+
Firefox for Android is the mobile version of Firefox with a native Android look and feel.
+
Compatibility Testing
+
Help us identify websites that do not work well in Firefox by reporting the specific issues that you find in your investigation.
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+
+ +
+
+
Logging with the Android Debug Bridge and Logcat
+
This article will provide a walkthrough in downloading and setting up an environment to which one can gain access to and view Android system logs.
+
Enabling the Error Console
+
See the Mozilla Hacks article on Remote Debugging on Firefox for Android for web content. If you need to debug the Firefox browser itself use Android's adb logcat.
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+
+
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+

Firefox OS

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Manual testing

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+
Simulator vs Emulator vs Device
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These are three basic options when it comes to getting a Firefox OS environment in order to work on, or developing for, Firefox OS.
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Debugging
+
Discover the different tools at your disposal to debug your Firefox OS code.
+
Reporting Bugs
+
This article provides a guide to filing bugs against the Firefox OS project, including Gaia and B2G.
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+
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Platform (Gecko)

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Automated Testing
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Learn various aspects of testing Firefox OS, including running different tests, automation, and result reporting and tracking.
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Gaia Performance Tests
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This article provides information about running performance tests on Gaia, as well as how to create new tests.
+
Feature Support Chart
+
There are several different builds of Firefox OS you can download or build for yourself, and there are some differences between the types of features available on each device.
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+

Web QA

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Reducing testcases
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Improve bug reports by turning broken web pages into simple testcases, which can help developers understand the bug and can also be used for creating automated tests.
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Managing XFails
+
One of the ongoing tasks of the Web QA department is managing xfails. This document will explain what xfails are, and describe the steps one can take to investigate and update them.
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+
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+
+
Running Automated Tests
+
So you’re interested in contributing to Mozilla Web QA automation projects but don’t know where to start? This doc will help you get up and running a set of tests locally.
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Glossary

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Smoke Test
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See also

+ + -- cgit v1.2.3-54-g00ecf