--- title: Trabalhar em comunidade slug: MDN/Comunidade/Trabalhar_em_comunidade translation_of: MDN/Community/Working_in_community ---
TA major part of contributing to MDN documentation on any significant scale is knowing how to work as part of the MDN community. This article offers tips to help you make the most of your interactions with both other writers and with development teams.
Here are some general guidelines for conduct when working in the Mozilla community.
Always be tactful and respectful when communicating with others.
If your purpose in contacting someone is to ask them to do something differently, or to point out a mistake they've been making (especially if they repeatedly do it), start your message with a positive comment. This softens the blow, so to speak, and it demonstrates that you're trying to be helpful, rather than setting you up as the bad guy.
For example, if a new contributor has been creating lots of pages without tags, and you'd like to point out this problem, your message to them might look like this (the stuff you'd need to change for each case us underlined):
Hi, MrBigglesworth, I've been noticing your contributions to the Wormhole API documentation, and it's fantastic to have your help! I particularly like the way you balanced your level of detail with readability. That said, though, you could make these articles even better and more helpful if you added the correct tags to the pages as you go.
See the MDN tagging guide (https://developer.mozilla.org/en-US/docs/MDN/Contribute/Howto/Tag) for details.
Thanks again, and I look forward to your future contributions!
As you participate in the MDN project, it's useful to know what's going on, and to interact with other members of our community. By talking with others in our community, you can get—and share—ideas, status updates, and more. We also have tools and informational resources that can help you know what's being done, by whom.
There are several ways you can engage with community members (either developers or writers), each of which has some of its own particular rules of etiquette.
When writing documentation to cover changes implemented as a result of a bug in Bugzilla, you'll often interact with people involved in those bugs. Be sure to keep the Bugzilla Etiquette guide in mind at all times!
Sometimes, a private email exchange between you and one or more other people is the way to go, if you have their email address.
Note: As a general rule, if someone has posted their email address on documents about the technology you're documenting, has given you their email address personally, or generally has a well-known email address, email is an acceptable "first contact" approach. If you have to dig for it, you probably should try to get permission in IRC or a mailing list first, unless you've exhausted all other attempts at getting in touch.
We have several useful tools that provide information about the status of documentation content.
Possibly the most important relationships to develop and maintain, as a member of the MDN writing community, are those you develop and sustain with the developers. They create the software we're developing, but they're also the most useful source of information we have. It's crucial that we maintain good relations with developers—the more they like you, the more likely they are to answer your questions quickly, accurately, and thoroughly!
In addition, you represent the MDN writing community. Please help ensure we keep our excellent working relationship with the dev team by making every interaction they have with the writing team be a good one.
On a related note, a great way to find the right person to talk to is to look at the module owners lists.
The writing community is a large one. While the number of extremely frequent, or large-scale contributors is relatively small, there are many dozens or hundreds of people who contribute at least now and then. Fortunately, these are by and large awesome people with a genuine love of the Web, Mozilla, and/or documentation, and interacting with them is almost always pretty easy.
See the article Join the community for more information about the MDN community.
The most frequent place you'll directly interact with other writers is in the {{IRCLink("mdn")}} channel on IRC. This channel is specifically reserved for discussing documentation. For IRC-specific etiquette tips, see the Mozilla Support article "Getting Started with IRC." You'll also have discussions with us on the MDN discussion forum. In general, IRC tends to be used for quick, more in-person-like discussions, while the discussion forum is typically used for longer-duration conversation.
By keeping in mind the {{anch("General etiquette guidelines")}}, you'll find that usually things go very smoothly.